At the heart of Sunway Malls lies our Marketing team – creative powerhouses behind the festive campaigns you know and love. 

With multiple divisions including Strategic Alliance, Internal Events, Communications and Digital Marketing, Customer Experience, Tenant Relations, as well as Creative Design, our team works closely together to develop and execute ideas into income generators to increase footfall, drive sales, and push brand awareness to the general public.

The Business Innovation team is reponsible for pioneering technological advancements through digitalisation efforts, data analytics, and data science. They navigate new developments such as artificial intelligence (AI) to prepare for future trends and propel Sunway Malls to greater heights.

The mall thrives because of our strong relationship with retail tenants. The Leasing, Retail Planning, and Tenancy Administration teams are the backbone of our mall.

By fully executing the mall vision and concept, analysing current leasing strategies and customer behaviours, and forming a bridge between retailers and shoppers by handling tenant mix and leasing agreements, the Leasing team ensuresour malls are diverse, exciting, and fresh for customers of all ages to enjoy.

Sustainability at Sunway goes beyond urban planning and recycling. We take it a step further and instil green practices into all areas of retail development. 

With stores moving through a constant cycle of opening and upgrades, our Design & Fit-Out team places importance in minimising wastage and supporting eco-friendly efforts to the highest degree while creating aesthetically pleasing spaces in our malls for all to enjoy. Just look around our malls to see!

Walk in a winter wonderland at Sunway Pyramid Ice!

The Sunway Pyramid Ice team manages the daily operations of our ice rink, provides lessons through the Sunway Ice Academy to build the next generation of skaters and hosts international events right here on ice!

The birth of a mall is a delicate process, and our Development Management team is responsible to see everything through – from conception and construction to commencement.

They ensure that every decision made along the journey adheres to the highest standards and best practices. We look for keen eyes and minds capable of spotting cracks from a mile away.

Our Operations team represents the cogs and gears that keep our shopping malls running! 

The Building Services team maintains the civil and structural integrity of our buildings, while the Mechanical & Electrical team are always on the ready to fix any faulty mechanisms or electrical components. Constantly on the move is our Housekeeping team to keep the malls spick and span, and our Security team is always on the look-out for our shoppers’ and tenants’ safety. The Car Park team handles all of vehicular needs, and the Retail Operations team manages everything in between, such as dealing with our tenants, stakeholders, and customers to ensure that our malls adhere to the highest safety and operational standards.

Tactical. Analytical. Possessing the finest eye for detail. These are some ways you can describe the Finance, Credit Control, and Car Park Finance teams at Sunway Malls. 

From the top to the bottom, our Finance teams’ decisions are present at every step of the way as the backbone of our organisation. Financial excellence is fostered in our teams as they work together to establish finance strategies, manage expenses, mitigate risk, analyse business opportunities, and facilitate our growth year by year.